CreditPerk Terms of Service

Last updated: July 22, 2026

These terms cover your use of CreditPerk ("the app"), a Shopify app that automates store credit. By installing the app you agree to them.

What the app does

CreditPerk issues store credit on your behalf using Shopify's own store credit system, according to the rules you configure. That includes automatic bonuses when a customer accepts a refund as store credit, manual and bulk credit issuance, and optional expiry dates. The app never processes refunds itself. Merchants refund through Shopify's native refund flow.

Your responsibilities

  • You decide the bonus percentages, amounts, and expiry rules. The app carries out what you configure, so review your settings before enabling automations.
  • Store credit expiry is regulated differently in different places. Some jurisdictions restrict or prohibit expiration. You are responsible for confirming what applies to your business.
  • You are responsible for your Shopify account security and for the staff you give access to your admin.

Billing

Subscriptions are handled entirely by Shopify and appear on your Shopify invoice. Plans include a free trial as shown at signup. You can change or cancel your plan at any time from your Shopify admin. Because Shopify manages billing, refunds of subscription charges follow Shopify's billing policies.

Your data

Data handling is described in our privacy policy. In short: the app reads only the order, refund, and customer email data needed to issue credit, and it keeps a log of the credits it issues so you have an audit trail. Store credit balances live in Shopify, not with us, so uninstalling the app never removes credit from your customers.

Availability and support

We aim to keep the app running continuously, but we do not promise uninterrupted service. Support is available at support@creditperk.app and we respond to every message.

Limitation of liability

The app is provided as is. To the extent permitted by law, our total liability for any claim related to the app is limited to the amount you paid for it in the three months before the claim. We are not liable for indirect or consequential losses, including lost sales or lost profits.

Changes and termination

We may update these terms as the app evolves. Material changes will be noted on this page with a new date. You can stop using the app at any time by uninstalling it from your Shopify admin, which immediately revokes its access to your store.

Contact

Questions about these terms? Email support@creditperk.app.